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정연옥 ( Jeoung Yeon-Ok ) - 경동대학교 간호학과
박용익 ( Bak Yong-Ik ) - 고려대학교 독어독문학과
이정우 ( Lee Jung-Woo ) - 경인교육대학교 국어교육과
박성철 ( Park Song-Chol ) - 고려대학교 독어독문학과
진정근 ( Jin Jeong-Kun ) - 공주대학교 독어독문학과
이혜용 ( Lee Hye-Yong ) - 이화여자대학교 국어국문학과
강승혜 ( Kang Seung-Hae ) - 연세대학교 교육대학원
석소현 ( Sok So-Hyune ) - 경희대학교 간호과학대학
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Abstract
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Purpose: The purpose of this study was to examine the effects of an education program for effective nursing intershift handoff communication (NIHC) on nursing intershift performance, self-efficacy, and interrelationship stress among clinical nurses.
Methods: The study was a pilot study using a one-group pretest-posttest design. Participants were 40 clinical nurses from Seoul/ Gyeonggi Province. The handoff dialogue pattern was developed by three professors and one doctoral student in 2014, and was based on an education program for effective (NIHC) from dialogue analysis. The education program as an experimental treatment was provided for 3 1/2 hoursto clinical nurses. Measures included nursing intershift performance scale, self-efficacy scale, and interrelationship stress scale. Collected data was processed and analyzed with SPSS PC+ Version 21.
Results: There were significant differences in nursing intershift performance (hand over: t=-12.18,p<.001; undertaking: t=-6.88, p<.001), self-efficacy (hand over: t=9.42, p<.001; undertaking: t=8.13, p<.001), and interrelationship stress (hand over: t=11.46, p<.001; undertaking: t=10.49, p<.001) between pre and post-test.
Conclusion: Findings indicate that this education program can be utilized as a manual, and can be applied to improve nursing intershift performance and self-efficacy, and to decrease interrelationship stress for effective (NIHC) among clinical nurses. Findings will also help to reduce incorrect performances and increase work efficiency in clinical practice for nurses.
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KeyWords
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인수인계, 자기효능감, 대인관계, 간호사
Handoff, Self-efficacy, Interrelationship, Nurse
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원문 및 링크아웃 정보
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등재저널 정보
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